Help

Emergency

Integrated emergency line run by local government, available in areas including Badung and Denpasar. It is not guaranteed island-wide — if it does not connect, use the specific service number below, or ask your accommodation or Visio for local help.

• PoliceNationwide police emergency110
• MedicalNational medical emergency (PSC), where supported119
• AmbulanceAmbulance service118
• FireFire brigade113

Tourist Police & rescue

For a foreigner reporting a theft or a dispute, Tourist Police are the right call — they produce the report your insurer will ask for.

• Tourist Police — KutaFor a foreigner reporting theft or a dispute, this beats generic police.UnconfirmedCall
• Tourist Police — Ngurah Rai AirportAnything that happens at or around DPS.UnconfirmedCall
• Tourist Police — Nusa DuaNusa Dua, Benoa and the resort strip.UnconfirmedCall
• Balawista Badung lifeguardsBeach and rip-current incidents on the Badung coast.UnconfirmedCall
• Marine rescue / coast guardBoat, dive and open-water incidents.UnconfirmedCall

Details change — call ahead to confirm. Numbers marked unconfirmed come from public listings and we have not dialled them ourselves — Visio has not confirmed them yet. Police 110 is the nationwide fallback.

Visio support

A real person answers every message — usually within the hour, Bali time.

Your Visio services

Everything Visio can handle for you, without leaving Bali.

• Visa check with VisioA quick WhatsApp check of what you actually hold and what your options are — before anything is applied for.Ask Visio
• Visa on Arrival extensionVisa on arrival (B1) allows a first stay of up to 30 days, extendable once for a further 30 days — 60 in total. Visio handles the extension without you leaving Bali.Ask Visio
• C1 tourist visa extensionExtends your C1 tourist visa by a further 60 days at a time.Ask Visio
• C1 tourist visaA 60-day tourist visa applied for before you fly, extendable in Indonesia.Ask Visio
• C2 business visaFor meetings, site visits and business talks — not for paid work in Indonesia.Ask Visio
• KITASA temporary stay permit for living, working or investing in Indonesia long term.Ask Visio
• Airport transferA fixed-price private car waiting for you at DPS arrivals, day or night.Ask Visio

Prices confirmed with Visio before anything starts · Updated 17 Aug 2026

Earned by doing the thing, not by opening the screen.

• Visa readyComplete every item on your checklist
• Airport readyFinish the arrivals challenge
• Money smartFinish the ATM challenge
• Scam smartFinish the money changer challenge
• ConnectedCheck your phone IMEI before you fly
• First day readyComplete the airport walkthrough