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Road accident

Look after people first. Never agree a cash settlement while shaken or injured.

  1. 1

    Get out of traffic and check for injuries

    Call 118 for an ambulance or 110 for police if anyone is hurt.

  2. 2

    Photograph the scene before anything moves

    Both vehicles, plates, damage, the road and any rental agreement.

  3. 3

    Get checked even if you feel fine

    Head injuries and road rash both get worse quietly. Keep every medical document for your insurer.

  4. 4

    Call your insurer and the rental owner

    Tell them the same day. Do not hand over your passport as a deposit or guarantee to anyone.

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Last verified 17 Aug 2026.