VisioBali Ready
Help

Urgent medical help

In a life-threatening emergency call an ambulance first and sort payment afterwards.

  1. 1

    Call 118 for an ambulance, or go straight to a hospital

    Private hospitals in Denpasar, Kuta and Nusa Dua are the usual choice for foreign visitors — see the Hospitals guide for the saved list.

  2. 2

    Tell your hotel or villa

    Staff can call, direct the ambulance to the exact address and often get you there faster than an app.

  3. 3

    Contact your insurer's emergency line early

    Many policies need to authorise treatment or arrange direct billing before the bill grows.

  4. 4

    Keep every document

    Receipts, prescriptions and the discharge summary — you will need them to claim.

This screen works with no internet.

Requirements change — Visio can check the current rule for your case.

Last verified 17 Aug 2026.